1. Beyond Connectivity towards Video Life

 - Ted Hsiung (Huawei)

 

 * Summary

  As the society moves towards video life driven by changing consumer behavior on video consumption, service providers

 must recognize the key values of customer experience in order to be successful in video business. The presentation shares

 the key elements of delivering good customer experience, and the importance of delivering 4K/UHD services as part of 

 the equation of immersive customer experience

 

2. Delivering Connected Consumer Experience to Transforming Digital Business

 - Han Tiong Law(Microsoft)

 

 * Summary

  With emergence of consumer IOT and Smart Connected products like a smart TV, Wearable devices or Smart  Appliances, fundamentally change how enterprise design, deliver and service their products.Enterprise is going  through massive digital transformation all focusing on an ability to deliver context specific rich consumer experiences  and services leveraging advanced technology innovations around IOT, Big Data, Social Cloud, mobility and NUI. Microsoft is working with partners and manufacturers to enable transformative connected customer experiences.